- Terms
By accessing the website at pro-marketing.org (“Our Website”), you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.
- Disclaimer
The materials on our website are provided on an ‘as is’ basis. We make no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
Further, we do not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.
- Limitations
In no event shall Lightbox Digital or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Our website, even if Lightbox Digital or a Lightbox Digital authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
- Accuracy of materials
The materials appearing on our website could include technical, typographical, or photographic errors. We do not warrant that any of the materials on its website are accurate, complete or current. We may make changes to the materials contained on its website at any time without notice. However, we do not make any commitment to update the materials.
- Modifications
We may revise these terms of service for its website at any time without notice. By using this website, you are agreeing to be bound by the then current version of these terms of service.
- Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the UK and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.
Terms and Conditions of Business
Scope
These Standard Terms apply to the supply of all products and services by us, unless we otherwise agree in writing.
Agency
We accept orders and instructions only on the basis that those instructing us do so as principals and are liable directly to us for payment of our account.
Adequacy of instructions
We provide services only on the basis that those instructing us give us all proper, necessary and timely instructions, authority and information (including the execution of all documents required) to enable us to undertake lawfully and effectively the business instructed, and that those instructing us indemnify us accordingly.
Copyright and publication
We accept material for printing and/or publication on the basis that those submitting the material are responsible for ensuring it is free from defamatory matter and does not infringe copyright or any other third party rights, and that those instructing us indemnify us accordingly.
Third party reliance
Our services are provided solely for the use of our client and that client’s own client on whose behalf the work has been commissioned and shall not be used or relied upon by any other third party.
Delivery of products and services
Products are delivered using first class post or email (as appropriate), unless otherwise stated. Where you request an alternative method of delivery, you must meet those costs. Services are provided using reasonable skill and care. The description and price of goods and services and delivery details will be provided in the confirmation of order and/or invoice dispatched with the product or service. Products and services will be provided in accordance with the timescales set out in the Consumer Protection (Distance Selling) Regulations 2000 unless otherwise agreed with you.
Proofs
We will accept no responsibility for any errors in proofs that have been approved by the client.
Claims
Claims for damage, shortage, defect or non-delivery of goods must be made within seven days of receipt of invoice and we will not be liable for any such complaint made after this time.
Bug Fixing
Unless otherwise stated in the proposal, we offer a 1-month free bug fixing period for development work. Any bugs, that fall within the scope of works, reported within this timeframe will be fixed free of charge. After this timeframe, new bugs or issues will not be covered by this agreement.
Payment
We require electronic payment in advance before providing any goods or services.
After you have requested the service from us at info@pro-marketing.org (include all the relevant details relative to your request along with the currency you wish to pay in. For instance, you may want to pay in Canadian dollars (C$), Euro (EUR) or in Australian dollar (AUD). The Pound sterling (£) is the default currency. Our manager will contact you as soon as possible.
We will send you an invoice via email and, provided you agree, you may use the payment link included in the letter to purchase products and services. Where we have agreed credit terms for you our invoices are due for payment 30 days from their date. We reserve the right to charge for costs and expenses incurred in recovering late payments, and to charge interest at the rate then in force pursuant to the Late Payment of Commercial Debts (Interest) Act 1998 as at the due date.
Non-completion of services
Where you instruct us to undertake any service, you will be responsible for our costs in providing that service whether or not it proceeds to its conclusion.
Liability
We accept no liability for loss or damage (direct, indirect or consequential) including all loss of profit or business arising out of any single claim, event, or series of related claims or events (including claims based on negligence).
Privacy policy and data protection
We will use personal information which we hold about you to provide our services and products to you, for credit control and market research purposes and to inform you about our services and products or events which we believe may be of interest to you.
We may only share your information with staff, clients, or other specialist networks with the sole purpose of completing your order or transaction. In order to provide services to you we may be required to pass your personal information to parties located outside of the European Economic Area in countries, which do not have data protection laws equivalent to those in the UK. Where this is the case we will take reasonable steps to ensure the privacy of your information. Except in the situations listed above or as required or allowed by law or other regulation, we will not pass, disclose, rent or sell your personal information (other than any personal information which is already publicly available) to any third party without your prior consent.
Any personal information that you submit to our website is similarly subject to the terms set out in this privacy policy. By submitting your personal information, you consent to becoming a registered user of our website, and to us using the details that you have provided within the terms set out in this privacy policy. We may use the information to help us understand more about how our site is used by visitors and to enhance our services to you. By submitting your personal information, you give consent for us to contact you from time to time for marketing, advertising and public relations purposes and for as long as necessary for the purposes of fulfilling our obligations to you. We may also periodically send out information updates to registered users of the our website.
We make every effort to ensure the security of our systems. Unfortunately, no data transference or storage can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information after we’ve received it, we cannot ensure or guarantee the security of the information.
You have the right, by written request and on payment of a small fee, to a copy of any personal data (as defined in the Data Protection Act 1998) which we hold about you.
Compatibility
We try to ensure that any websites we produce will function correctly on the server they are initially installed on and that they will function correctly when viewed with the latest versions of Microsoft Edge, Google Chrome, Safari and Mozilla Firefox running on the latest Windows Operating System. Due to the large number of possible operating system and browser combinations we cannot guarantee our websites will function correctly on all other systems.
Due diligence
In certain circumstances we are required by law to collect evidence of identity from our clients. If you fail to supply any due diligence which we request, we will be unable to provide services to you.
Customer services
If you are unhappy with any aspect of our service, please contact us directly. Any complaints will be dealt with sympathetically and we will work with you to reach a satisfactory conclusion.
Cancellation and Refund
Contracts are issued on a fixed term basis.
Cancellations will be considered only if the request is made within 12 hours of placing an order.
Where contracts are billed on a monthly basis, upon the expiration of the original term, contracts will continue on a monthly rolling basis where either party may terminate the contract in writing upon serving a notice period of thirty (30) days from end of the current month.
Where contracts are billed on an annual basis, upon the expiration of the original term or any renewal term, contracts shall be automatically renewed for a one (1) year period unless, at least thirty (30) days prior to the renewal date, either party gives the other party written notice of cancellation.
When you buy our products/services, due to the nature of business, we do not offer any money back policy. If you are, for any reason, not entirely happy with your purchase, you must bring it to the notice of our customer service at info@pro-marketing.org within 24 hours of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.
Quotations and costs
Our quotes are valid for thirty (30) days. Unless otherwise agreed, our standard terms of payment are as follows; 50% on approval of quote, 25% progress payment and balance, including any increase, on delivery of project. Our costs exclude VAT and any outside costs incurred (for example: travel, photography, copywriting, stock imagery, delivery, couriers and other reasonable expenses).
We will provide you with estimated timescale for progress and completion of work and will use reasonable endeavours to meet those timescales (as long as you perform your obligations promptly). Any quoted dates or times are our best estimates only and we cannot guarantee that they will be met.
Use of work for self-promotion
We reserve the right to use any work we produce for the purpose of self-promotion. We may include a link to our own website at the footer of your website and, where such link is so included, you must not take any steps to remove this link. We reserve the right to change any such links from time to time. If you do not want the back-link on your website, we will negotiate a fee for the removal of the links.
Changes to terms and conditions
We reserve the right to make changes to these terms and conditions from time to time.
Jurisdiction
Contracts between us will be concluded in the English language and our relationship with you will be governed by English law and will be subject to the exclusive jurisdiction of the English courts.
